Really? An Equation?
Updated: Sep 25, 2020
Earning trust is key to building a successful relationship. I agree with that. But using an equation as a framework to build trust?
All of the things going through my mind when trying to build rapport and establish trust with someone new include the following: be authentic, listen, focus on the individual, etc., etc. Add an equation to that mix, and I’ll officially lose it. This equation takes into account meaningful components - credibility, reliability, intimacy, and self-orientation - but if I take into the account equation, I no longer feel I can be authentic, listen, and focus on the individual. For those that are naturally talented at working with people, is the equation helpful? I'd argue no. However, maybe it's a helpful tool for those that struggle with working with people.